by Robert Granholm | Client Spotlight
I’m excited to write this spotlight. I’ve been working with Koelle for over a year, on a wide variety of projects, and websites. Working with Koelle is exciting! I’m not sure how to describe why, perhaps it’s her team, which has been so fun to...
by Robert Granholm | Tips & How To
Service professionals today spend a lot of time communicating. Communication is at the forefront of acquiring new business and providing actual service. This means email, lots of email, and most of the time, detailed response type email. Customer service, helpful,...
by Robert Granholm | Hidden
Hello! Welcome to this super secret hidden post. I’ve struggled for years to find a good management tool for all the activity and data I need to keep on those that I have a business relationship with in a meaningful and actionable way. A tool that has the...
by Robert Granholm | Client Spotlight
Gail at BusinessKeeping provides services for operations management for small and medium size businesses. Today I’m highlighting some recent work completed for a site overhaul, what went wrong during the process, and how it was fixed. Gail first started working...
by Robert Granholm | Newsletter Archive
There are certain tools, people, and platforms that make business easier. They just do, when you find them, you keep coming back to them, these are like that. According to Kamau Bobb Google, technology should address societal needs. However, there’s one critical crux...