Clients and Testimonials – 100+ Reviews

 

Below you’ll find the real feedback, word for word, from some of those who IT Arsenal has had the pleasure of doing work with.

It’s been a joy and an honor!

We’ve also written blog posts, which we call client spotlights, that highlight a project or client experience. Click here to view them.

 

 

Alan Perlman

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What specific results did you get after working with IT Arsenal?

Rob understood exactly what I needed and set up a staging domain immediately so we could get all files off of the WP developer's servers.

Anything else you'd like to add?

Keep up the good work, let's stay in touch and hopefully I can send some more work your way in the future.

Paula Jones

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What specific results did you get after working with IT Arsenal?

You did things I couldn't do...just sayin

Anything else you'd like to add?

Loved bantering

Mark Groleau

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What specific results did you get after working with IT Arsenal?

Rob has shared my vision for a fast, sleek, easy-to-use booking service and online course site. And in every step of building, integration, and testing, Rob has always replied to my questions, concerns, and nit-picky requests with a relish for the challenge and an eagerness to attack the next stage of development. It's been awesome!

Anything else you'd like to add?

I feel very confident after 1 month of Lifeline that I will renew for another and Rob will get the job completely done.

Koelle Simpson

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What specific results did you get after working with IT Arsenal?

The service is great. I always feel like you (Rob) are looking over the details and keeping me well informed on how to proceed. It means a lot to be able to work with someone who is on top of things and able to be really responsive to our business needs.

Anything else you'd like to add?

You're fabulous!

Tamara Beachum

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What specific results did you get after working with IT Arsenal?

The Zenfolio instructions were greek to me. It was so confusing and "above my pay grade" that I doubt I would have been able to make it work myself. It's likely that I would have had to go back to the drawing board to decide on a website provider. You saved me time and Zenfolio should be thankful too since you saved them a customer!

Katie McClain

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What specific results did you get after working with IT Arsenal?

You helped us move our site hosting, including email accounts. You worked around our schedule so there would be no interruption with email. We did not miss any client emails as a result of your care. I always appreciate working with you, Rob. You have a great attitude, you're experienced and easy going. You're also very responsive. Thanks!

Anything else you'd like to add?

You're awesome!

Jenny Hume

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What specific results did you get after working with IT Arsenal?

Yep, we got a welcome second pair of eyes on a problem that had been bothering us. The phrase "you don't know what you don't know" was very much in place when we called in Rob

Renee Starrett

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What specific results did you get after working with IT Arsenal?

We updated our WP child theme Outreach to its responsive version. Unbeknownst to me, the responsive version is a completely different site visually, and ended up calling for a ton of work from Rob that we had no way of anticipating. Rob was brilliant as usual - flexible, continued to positively work through the various issues as they came up, came up with smart solutions. The project drug on much longer than anticipated because it became almost a site rebuild; because of the extra work we ended up in events season at my office which caused more delay. Rob is a team player, I always feel like he's right there whenever we need him and I like that he is solution-based. He seems to quickly get to the heart of a question and his answers are smart and lightning-fast.

Anything else you'd like to add?

If I ever did a theme update like this in the future, I would love to know if there is some way of finding out in advance that the changes are major so that I could plan better, both timing wise and lining up a designer to give the site a better overall feel.

Do you recommend IT Arsenal?

Yes

Melanie Rudnick

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What specific results did you get after working with IT Arsenal?

So grateful because I am not tech savvy and could not have restored my site in my own, not was my site designer able to do so.

Do you recommend IT Arsenal?

Yes

Aaron Socci

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What specific results did you get after working with IT Arsenal?

There were a few hiccups with our internal server, but Rob went above and beyond with troubleshooting the issue, even though his part of the migration was completed. Even though it wasn't his problem, he took the time to help us out.

Anything else you'd like to add?

Rob's support is top-notch and he is always quick to respond, a huge plus when it comes to technology and troubleshooting issues.

Do you recommend IT Arsenal?

Yes

Deb Droz

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What specific results did you get after working with IT Arsenal?

Everything transferred, and I got Rob's support during unexpected delays and confusion on the side of the provider I was transferring to.

Anything else you'd like to add?

It was good! I do think I need more support going forward and trying to figure out what that is.

Do you recommend IT Arsenal?

Yes

Joel Runyon

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What specific results did you get after working with IT Arsenal?

Fixed my sites - cleaned up code - sped sites up. It's been great working with you.

Anything else you'd like to add?

Thanks for all your help!

Do you recommend IT Arsenal?

Yes

Teresa Capaldo

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What specific results did you get after working with IT Arsenal?

I received a site I feel confident is sound, built with integrity and will serve my business and clients in the way I want it to.

Anything else you'd like to add?

Keep up the good work and you will have my loyalty ongoing.
Much appreciation for all your effort, patience, responsive and care!

Do you recommend IT Arsenal?

Yes

Travis Sherry

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What specific results did you get after working with IT Arsenal?

I got an email system that is completely unified in one Gmail account. I can access all my email accounts by just logging in to one place, I can send from any one of those email accounts, and basically, I never have to deal with multiple log ins again. It's a dream come true, really, and saves me tons of time each day.

Anything else you'd like to add?

It is a great service, and I'd highly recommend it to anyone with multiple email accounts (personal, business, etc.)

Do you recommend IT Arsenal?

Yes