[price? unfamiliarity with IT Arsenal and Rob? schedule? unknown technology?]
[share your story here, how did IT Arsenal help you hit a goal, fix a problem, sell something, whatever. The more specific the better! tell me what it meant to you]
[slowness, high cost, bad attitude, constraints, etc.]
[bad service or quality, not enough value, etc.]
[good value or service, quality, actionable, fuzzy feelings?]
[what's on your mind? let loose, go ahead!]